UPDATE 11:27AM:
Engineers are still working on a platform issue effecting some customers. In order to achieve a resolve, we have been informed that engineers are restarting a core system which could mean some customers temporarily receive a notification stating "your account is locked". We apologise for any inconvenience caused. A further update will be issued shortly.
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We are getting reports from some customers this morning that their telephones are not working correctly. We have looked into the issue which appears to be a problem with SIP registration on the hosted platform. We've escalated the issue to platform engineers who are performing further diagnostics and we hope to have a resolution to the problem very shortly.
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