Telecoms Multiple Handsets Router DSL Status

OK.

If you are experiencing simultaneous problems with multiple handsets then the source of the problem is probably something they all have in common.

The first thing to do is have a look at your router (the interface between your phone handsets and our Hosted Phone System).

Your Router will look something like this:

Check to see if the DSL (Internet Connectivity) light is:

• Solid/Stable
• Off or Flashing

You can find more detailed information about your Draytek Router here:

http://help.elantelecom.com/entries/62877169-Firmware-Release-Notes-User-Guides-