Telecoms Traditional Troubleshooting - Single Handset

OK.

Please check all cables are properly connected. This includes:

• Handset to floor/wall socket.
• Curly Cord
• Corresponding floor/wall socket identification number in patch panel to Telephone System.

If this did not fix the problem:

Please email config@elantelecom.co.uk with details including:

• Handset Make & Model
• Extension Number
• User Name
• Details of problem being experienced

Your email will automatically generate a ticket which will be assessed and placed into a queue to be dealt with.